Delete Account

App Account Deletion

You can request deletion of your Card Vault or V.E.N.T account and associated app data by contacting Forged By Fire Software LLC.

1. Email your deletion request to forgedbyfiresoftware@gmail.com.
2. Use the subject line: App Account Deletion Request.
3. Name the app and include the username, profile name, or email address used with the account.
4. Do not include passwords, unlock codes, private keys, payment details, or other sensitive information.

When your request is verified, we will delete or de-identify account data associated with the named app, including:

• Profile or account records
• Saved chat threads and archive records
• Uploaded attachments tied to the account
• Voice recordings and transcripts tied to the account, when identifiable
• Card Vault synchronized collection, deck, and preference records tied to the account
• App session records that are no longer needed for security, support, or legal reasons

We may keep limited records when required for security, fraud prevention, legal compliance, dispute handling, payment records, abuse prevention, or backup integrity. Backup copies may remain for a limited period before normal backup rotation removes them.

We aim to process verified deletion requests within 30 days. If we need more information to verify the account, we will contact you using the email address from your request.